Refund policy
Return & Refund Policy
At Clothing Connection, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your item.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- Proof of purchase is required.
Non-Returnable Items
Certain items may not be eligible for return, including items that have been worn, washed, or damaged after delivery.
Return Process
To start a return, please contact us at: support@clothingconnection.store with your order number and the reason for the return. Our support team will provide instructions on how to return your item.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping Costs
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
If you have any questions about our Return & Refund Policy, please contact us at support@clothingconnection.store.